Customer dissatisfaction: eight sure ways to enrage residents and families; You can't go wrong if you do the opposite

Customer dissatisfaction: eight sure ways to enrage residents and families; You can't go wrong if you do the opposite

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Veröffentlicht in:Nursing homes (1991) 2005-11, Vol.54 (11), p.44
Hauptverfasser: Goethe, Katherine E, Leatherman, Martha E
Format: Artikel
Sprache:eng
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Customer service
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creator Goethe, Katherine E
Leatherman, Martha E
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title Customer dissatisfaction: eight sure ways to enrage residents and families; You can't go wrong if you do the opposite
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