Relationship among formal and informal controls, digital transformation, and performance of family-managed companies/Relacao entre controles formais e informais, transformacao digital e desempenho de empresas com gestao familiar

This research was conducted with the objective of analyzing the relationship between formal and informal controls, digital transformation, and the performance of family- managed companies. For this purpose, a survey was conducted, collecting 32 responses from managers of Brazilian family-managed companies. After data collection, the gathered data underwent descriptive analysis and Pearson correlation. The obtained results align with the existing theoretical framework and reveal that managers of family-owned businesses generally choose a combination of formal and informal controls, aiming to optimize the performance of their organizations. Additionally, a positive association was found between the coexistence of formal and informal control mechanisms and the implementation of digital transformation. However, despite being a variable of interest, digital transformation did not show a significant relationship with the performance of the analyzed companies. Keywords: Formal and Informal Controls, Digital Transformation, Performance, Family Management. Esta pesquisa foi realizada com objetivo de analisar a relacao entre os controles formais e, informais, a transformacao digital e o desempenho de empresas com gestao familiar. Para tal, a partir de uma survey foram coletadas 32 respostas de gestores de empresas brasileiras com gestao familiar. Apos a coleta, os dados foram submetidos a analises descritivas e correlacao de Pearson. Os resultados obtidos corroboram com o arcabouco teorico existente e revelam que os gestores de empresas familiares geralmente optam por uma combina entre controles formais e informais, visando otimizar o desempenho de suas organizacoes. Adicionalmente, constatou-se uma associacao positiva entre a coexistencia dos mecanismos formais e informais de controle e a implementacao da transformacao digital. No entanto, a transformacao digital, apesar de ser uma variavel de interesse, nao teve uma relacao significativa com o desempenho das empresas analisadas. Palavras-chave: Controles Formais e Informais. Transformacao Digital. Desempenho. Gestao Familiar.