Criteria and Indicators of University Education Quality : The Results of Expert Interview

The article is devoted to evaluation of criteria and indicators of the measuring of university education quality. On the basis of an expert interview of the teaching/academic staff of the Institute of Human Sciences of Borys Grinchenko Kyiv University three main criteria were identified (resourses of educational activities, organization of educational activities, the results of specialist training) and their indicators (the level of teaching/academic staff, students as subjects of education, material base, information and methodological support, technologies of training and education, presentation of educational achievements, competitiveness of graduates at the job market, professional achievements of graduates). The proposed criteria and indicators of the quality of education measuring made it possible to evaluate a methodology of measuring/monitoring of university education quality, which is the innovation of our research. A wheel model, whose rung is a criterion indicator, was included in the basis of the methodology of measuring/monitoring of the quality of education. Each rung is also a separate indicator measuring scale and it is divided into ten conditional labels.Keywords: quality of education, criteria and indicators of education quality, measuring of education quality, methodology of measuring/monitoring of education quality