Brand name strategies in the service sector

Although research associated with branding′s influence on consumer behavior has increased in recent years, the vast majority of this work has focussed on tangible goods rather than intangible services. Focusses on branding and brand name strategies for intangible services. Develops a classification...

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Veröffentlicht in:The Journal of consumer marketing 1995-10, Vol.12 (4), p.42-50
Hauptverfasser: Turley, L. W., Moore, Patrick A.
Format: Artikel
Sprache:eng
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Zusammenfassung:Although research associated with branding′s influence on consumer behavior has increased in recent years, the vast majority of this work has focussed on tangible goods rather than intangible services. Focusses on branding and brand name strategies for intangible services. Develops a classification system for service brand names and describes a study which explores the degree to which these diverse strategies are used by different types of services.
ISSN:0736-3761
DOI:10.1108/07363769510095298