Fake news, social media and marketing: A systematic review

•A total number of 117 interdisciplinary studies relating to fake news are reviewed.•Only seven studies come from the marketing discipline.•Five themes related to fake news are identified.•Antecedents and outcomes of fake news are promising themes for marketing research. There is growing concern amo...

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Veröffentlicht in:Journal of business research 2021-01, Vol.124, p.329-341
Hauptverfasser: Domenico, Giandomenico Di, Sit, Jason, Ishizaka, Alessio, Nunan, Daniel
Format: Artikel
Sprache:eng
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Zusammenfassung:•A total number of 117 interdisciplinary studies relating to fake news are reviewed.•Only seven studies come from the marketing discipline.•Five themes related to fake news are identified.•Antecedents and outcomes of fake news are promising themes for marketing research. There is growing concern amongst policy makers, managers and academic researchers over the role that social media plays in spreading misinformation, widely described as ‘Fake News’. However, research to date has mainly focussed on the implications of fake news for political communication and debate. There has been less focus on the implications of social media misinformation upon marketing and consumers. Given the key role of social media as a communication platform, there is a gap in our understanding of fake news through a consumer lens. We address this gap by conducting an interdisciplinary systematic review of the relevant literature. Through critical evaluation and synthesis of the literature, we identify five themes that explain the fake news phenomenon: the dissemination process, spreading channel features, outcomes, fabricated legitimacy and attitudes. Finally, we propose a theoretical framework that highlights themes’ relationships and research propositions to guide future research in this area.
ISSN:0148-2963
1873-7978
DOI:10.1016/j.jbusres.2020.11.037