Examining Quality of English Language Learning of University Students in Vietnam: The Moderating Role of Competition Factor

Purpose: In the Industrial Revolution 4.0 (IR 4.0), higher education (HE) continues to retain a significant role in providing the growth in quality of manpower level. The English language is an international language that is used in multi-aspects including medicine, economics, media, science, and higher education. English learning quality enhancement is continuously requiring at higher education institutions. This study aims to explore the English language learning quality of university students in Vietnam with the moderating role of the competition factor. Methodology: The study employs qualitative and quantitative research methods. The questionnaire has been developed as a key tool for collecting data based on recommendations of experts, viewpoints of students from the qualitative research results, and from the theoretical outcomes of meta-analysis in previous studies. The sample was randomly selected with 304 responses. Findings: The findings confirm that four factors affecting the quality of English learning are (1) Student's subjective factors, (2) Learning Environment, (3) Quality of Teaching Facilitator, and (4) Teaching Curriculum. In addition, the study showed the positive impact of the "Competition factor" on the relationship between the learning environment, the quality of teaching facilitators, and English language learning quality. Implications for Research and Practice. In addition, suggestions, and implications for managers of educational institutions are included to improve the effectiveness of English education for students.