Relying on Agile Management to Develop an International Exchange and Dual Degree Program and Navigate the COVID-19 Pandemic

This article identifies the value and practices of agile management in business and higher education and provides a possible agile management framework for universities to utilize while trying to navigate developing international exchange and dual degree program opportunities during the COVID-19 pandemic. The framework relies upon agile management practices gleaned and shaped at a school of business of a regional university and modifies the process to fit these turbulent times. The article provides an example of a four-step agile process in this School of Business which followed "the Law of the Customer," "the Law of the Small Team," and "the Law of the Network" to develop an international exchange and dual degree program. Additionally, the article reviews the students' feedback to measure the program's impact on their education, life, or cultural experiences. This agile process can be implemented by other universities to develop their international education programs, especially in light of the global health crisis that is gripping the world at this moment.