CONVERGENT COMMUNICATIONS PLATFORM AND METHOD FOR MOBILE AND ELECTRONIC COMMERCE IN A HETEROGENEOUS NETWORK ENVIRONMENT

PROBLEM TO BE SOLVED: To provide a method and system for providing mobile commerce, electronic commerce, customer care and communication services via networks.SOLUTION: The method comprises: receiving, from a user device, an identification number and a request for a service; adding a service provide...

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Hauptverfasser: Anjayya Chowdary TUMMALA, Krishna Mohan Venkata KOMPELLA, Srinivas SEETAMSETTY, Bhanu Murthy NALLAGONDA, Ranganatham VELURU, Ravi Kiran MACHIRAJU, Surya Sekhar Lakshmi VELPURI, Krishna Mohan SISTLA, Sundaram MOHAN KUMAR, Richa GUPTA, Amba Prasad GUDIPATI, Fernando Manoel Alves SANTOS JR, Prasad Naganjaneya Vara UNDAVALLI, Prafulla C GUPTA, Kalyan Chakravarthy KASTURI, Ashok Kumar Reddy ENUGA, Suresh Kumar MUNNANGI, Simon James JOYCE, Muralidhar GOPARAJU, Sesh Kumar Venikata Hara Naga BURUGULA, HEITSTUMAN, MICHEL, Narendra Kumar VELAGALA, Gopal VOORADI, Varma Laxmi Jagannadha Siva Kumar JAMPANA, Radhakrishnan SUBHASHREE, Raju WALDAKAR, Kondal Rao NALLAJERLA, Manohar Sitaram VAIDYA, Veerabhadra Rao KALLURI, Anil Kumar Reddy NAKKALA
Format: Patent
Sprache:eng
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Zusammenfassung:PROBLEM TO BE SOLVED: To provide a method and system for providing mobile commerce, electronic commerce, customer care and communication services via networks.SOLUTION: The method comprises: receiving, from a user device, an identification number and a request for a service; adding a service provider identification number that relates to a service provider and a cost of the service; verifying, by a convergent communication platform located on a home network, that the identification number relates to a valid user account, that the user device is authorized to receive the service and that the valid user account has sufficient value to pay for the service; providing an authorization to the service provider, if the user device is authorized to receive the service and the valid user account has sufficient value; and charging the valid user account on a real time basis for providing the service, if the service is to be charged.