FAULT ROOT CAUSE DETERMINATION METHOD AND DEVICE, AND STORAGE MEDIUM AND ELECTRONIC DEVICE

Embodiments of the present invention provide a fault root cause determination method and device, and a storage medium and an electronic device. The method comprises: obtaining current service fault data; on the basis of a pretrained target GCN model, determining a fault classification result of the current service fault data according to fault feature data corresponding to the current service fault data; and determining a fault root cause of the current service fault data according to the fault classification result. Therefore, the problems in the related art of low operation and maintenance efficiency and high costs because fault root cause locating depends on the experience and service level of operation and maintenance personnel or service experts are solved; and a fault category classification of the current fault is inferred on the basis of the GCN model, and a fault root cause is determined according to the fault classification result, such that the operation and maintenance costs are reduced while the