REMOTE ASSISTANCE SYSTEMS AND METHODS

Example remote assistance systems and methods are described. In one implementation, a diagnostics system receives a description of a home-related issue from a user and identifies a user profile associated with the user. The diagnostics system further determines a complexity associated with resolving...

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Bibliographische Detailangaben
Hauptverfasser: MASON, Matthew, GARVEY, Darren, PATTERSON, Alan, PAYEN, Vincent, LYON, Nicole, WEAVER, Simon
Format: Patent
Sprache:eng ; fre
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