SECURE CUSTOMER SERVICE PROXY PORTAL

A portal system for secure, aggregated and centralized management and access of disparate customer service and social networking environments is disclosed. A user interface provides multiple, parameter-based automated service scripts, each configured to utilize customer information. The scripts link...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: MARGULIES, EDWIN, KENNETH, KATZ, JOSEPH, FRIED, LANCE
Format: Patent
Sprache:eng ; fre
Schlagworte:
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