AUTOMATIC DISPUTE RESOLUTION

A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform...

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Bibliographische Detailangaben
Hauptverfasser:	NIELSEN, JASON, APTEKAR, DENISE, LEVAN, TED, WO, STEVEN, CHEN, MAY, LEVCHIN, MAX, HAN, GINA, KLEIN, ERIK, GONZALES, JULIE, MCGRAW, CHRIS, LEVY, DAN, HAFFEY, KYLE, CERVELLI, GREG, LIN, HUEY, WILSON, KRISTEN, FREELAND, CARL
Format:	Patent
Sprache:	eng ; fre
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC DIGITAL DATA PROCESSING PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform or involving a network-based payment service, where a dispute has arisen with respect to the transaction. L'invention a trait à un procédé et à un système permettant de régler des litiges entre des parties participant à une transaction réseau. Dans un aspect, le but de l'invention est de faciliter automatiquement la restitution de valeurs aux parties à la transaction, par exemple, par l'intermédiaire d'une plate-forme de commerce par réseau ou d'un service de paiement par réseau, en cas de litige relatif à la transaction.