Diagnosing anomalies based on deviation analysis

A method for diagnosing system anomalies and presenting recommended solutions is described. The method comprises receiving current component performance data and historical component performance data regarding performance of a component of a multi-tier system. A baseline tier performance for each ti...

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Bibliographische Detailangaben
Hauptverfasser: Davis, Kevin Eugene, Mullarkey, Peter William, Johns, Michael Charles
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method for diagnosing system anomalies and presenting recommended solutions is described. The method comprises receiving current component performance data and historical component performance data regarding performance of a component of a multi-tier system. A baseline tier performance for each tier and a baseline component performance is determined. A cause of an anomaly in the performance of the component is determined by discovering deviations in current component performance data and current tier performance in compared to their baseline values. Based on these deviations, a recommended procedure for addressing the cause of the anomaly is determined. A display is formatted within a user interface of the recommended procedure for addressing the cause of the anomaly in the performance of the component.