Dynamic customer relationship management while maintaining customer privacy

Dynamic customer relationship management while maintaining customer privacy

Functionality is disclosed herein for providing messages specified by a third party to customers of an electronic marketplace while maintaining customer privacy. An occurrence of a customer relationship management event configured by a third party is detected and a message is provided to one or more...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Peterson, Robert David, Tyra, Andrew Sean, Mikula, John Christopher
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Functionality is disclosed herein for providing messages specified by a third party to customers of an electronic marketplace while maintaining customer privacy. An occurrence of a customer relationship management event configured by a third party is detected and a message is provided to one or more customers of an electronic marketplace. Actions of customers of the electronic marketplace might be tracked that relate to the message. Analytics may also be provided to a third party while maintaining customer privacy.