Dynamic construction of knowledge base by usage pattern recognition

A method, computer program product, and system for constructing a dynamic knowledge base of software usage patterns. A user action is monitored to identify one or more user action sequences. A common action sequence for the user action is identified, based on the one or more user action sequences. A...

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Bibliographische Detailangaben
Hauptverfasser: Brew Anthony T, Cullen Nathan, Thai Vinh Tuan, Wegman Mark N
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method, computer program product, and system for constructing a dynamic knowledge base of software usage patterns. A user action is monitored to identify one or more user action sequences. A common action sequence for the user action is identified, based on the one or more user action sequences. An instructional information resource is identified that corresponds to the common action resource, wherein the instructional information resource is accessed by the user. A database is constructed based on the common action sequence. The database organizes the common action sequences and instruction information resource. The instructional information resource is determined to be above a threshold based on the number of times the user consults the instructional information resource.