Method and system for processing browser crash information

The disclosure discloses a method and a system for processing browser crash information. The method comprises: receiving browser crash status information uploaded when a browser crashes; according to the browser crash status information, generating crash identification information to indicate whether allowing the browser to upload a crash data packet or not; feeding the crash identification information back to the browser; if the crash identification information indicates allowing the browser to upload the crash data packet, receiving crash information including the crash data packet uploaded by the browser; starting up an automatic crash data packet analyzing program to analyze the crash data packet; and sending the analyzing result of the crash data packet back to the browser uploading the crash data packet. The disclosure provides a solution at cloud system level to specifically collect, process, analyze and identify the browser crash information.