Contextual help

Contextual help is provided in an unobtrusive manner. The optimum point in time for displaying a help notification is determined by triggers associated with each help notification. The triggers may take into account various factors, such as the action currently being performed by the user, whether t...

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Bibliographische Detailangaben
Hauptverfasser: Frederickson Steven, Fuller Deana, Mattox, Jr. Gregory T, Luengen Ross N, Hally J Craig, Zou Song, Beck Brian D, Kommalapati Akshatha, Bader Stephen D, Quan Carmen, Chakravarthula Srinivas
Format: Patent
Sprache:eng
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Zusammenfassung:Contextual help is provided in an unobtrusive manner. The optimum point in time for displaying a help notification is determined by triggers associated with each help notification. The triggers may take into account various factors, such as the action currently being performed by the user, whether the tip has been presented to the user before, the user's past experience with the feature, and so forth.