Computer-based analysis of virtual discussions for products and services

A method for analyzing a virtual discussion is provided. The method may include identifying, with a processing device, a first concept relevant to a first subdiscussion associated with an online discussion. The method may also include identifying a second concept relevant to the first subdiscussion,...

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Bibliographische Detailangaben
Hauptverfasser: Rosenthal Sara, Jagmohan Ashish, Ratakonda Krishna C, Chee Yi-Min
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method for analyzing a virtual discussion is provided. The method may include identifying, with a processing device, a first concept relevant to a first subdiscussion associated with an online discussion. The method may also include identifying a second concept relevant to the first subdiscussion, and determining a relation between the first concept and the second concept.