Routing engine for emergency communications

A computer-implemented method for processing emergency calls includes receiving an emergency call from a calling device via a first communication format, identifying a location associated with the calling device, identifying a destination for the emergency call based at least in part on the location...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser:	Serra Matthew A, Marceau Brett Wilfred, Piett William Todd
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION WIRELESS COMMUNICATIONS NETWORKS
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Beschreibung
Zusammenfassung:	A computer-implemented method for processing emergency calls includes receiving an emergency call from a calling device via a first communication format, identifying a location associated with the calling device, identifying a destination for the emergency call based at least in part on the location, determining an attribute associated with the destination, and determining an action to be taken based at least in part on the first communication format and on the attribute.