Virtual assistant conversations for ambiguous user input and goals

Ambiguous input of a user received during an interactive session with a virtual agent may be processed. The virtual agent may be presented via a computing device to facilitate the interactive session with the user. The user may provide the ambiguous input, which is processed to determine a response...

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Bibliographische Detailangaben
Hauptverfasser:	Brown Fred, Zartler Mark, Miller Tanya M
Format:	Patent
Sprache:	eng
Schlagworte:	ACOUSTICS CALCULATING COMPUTER SYSTEMS BASED ON SPECIFIC COMPUTATIONAL MODELS COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING MUSICAL INSTRUMENTS PHYSICS SPEECH ANALYSIS OR SYNTHESIS SPEECH OR AUDIO CODING OR DECODING SPEECH OR VOICE PROCESSING SPEECH RECOGNITION
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Beschreibung
Zusammenfassung:	Ambiguous input of a user received during an interactive session with a virtual agent may be processed. The virtual agent may be presented via a computing device to facilitate the interactive session with the user. The user may provide the ambiguous input, which is processed to determine a response to the input. The virtual agent may provide the response to the user. The virtual agent may also carry out a goal-based dialogue where a goal to be accomplished is identified. The virtual agent may prompt the user for information related to the goal.