System and method for monitoring the volume of calls carried by a voice over internet protocol telephone system
A method and a system for controlling the load of calls carried by a voice over Internet protocol telephone system attempts to reduce or eliminate the overloading of individual trunk groups and/or destination gateways. The system obtains information relating to a plurality of calls in the system, an...
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| Format: | Patent |
| Sprache: | eng |
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| Zusammenfassung: | A method and a system for controlling the load of calls carried by a voice over Internet protocol telephone system attempts to reduce or eliminate the overloading of individual trunk groups and/or destination gateways. The system obtains information relating to a plurality of calls in the system, and analyzes the call information to determine if certain trunk groups or destination gateways are overloaded. If so, the system issues commands so that additional calls are diverted away from the overloaded trunk group or destination gateway. |
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