Methods and systems for call management with user intervention

Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notific...

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Bibliographische Detailangaben
Hauptverfasser:	KUNUTURI NAGENDRA, CHAKRAVERTY SANDEEP, PINTO BYRON M, REFORMATO JOHN R, BRENNAN STEPHEN P, CHINGON ROBERT A, WURSTER JOHN H, PENUMATSA RAVI, RAJAGOPALAN MAHESH, HELBLING CHRISTOPHER L, REDING CRAIG L
Format:	Patent
Sprache:	eng
Schlagworte:	ELECTRIC COMMUNICATION TECHNIQUE ELECTRICITY TELEPHONIC COMMUNICATION WIRELESS COMMUNICATIONS NETWORKS
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Beschreibung
Zusammenfassung:	Methods and systems for managing a call in real-time are disclosed. Methods and systems consistent with the present invention manage a call in real-time based on input from a user. A service center receives information pertaining to a call to the user from a service control point and sends a notification of the call to a device associated with the user. The service center receives a response to the notification from the user. Thereafter, the service center instructs the service control point to connect the call based on the response.