Lightweight browser monitoring and viewing

Troubleshooting, training, and other services that can be provided remotely to a user of an application, Web page, or similar component can take advantage of a lightweight approach to monitoring, viewing, and/or control. A page being viewed by a user can have client executable code contained therein...

Ausführliche Beschreibung

Gespeichert in:

Bibliographische Detailangaben
1. Verfasser:	GOODSPEED JOSHUA M
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
Online-Zugang:	Volltext bestellen
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!

Beschreibung
Zusammenfassung:	Troubleshooting, training, and other services that can be provided remotely to a user of an application, Web page, or similar component can take advantage of a lightweight approach to monitoring, viewing, and/or control. A page being viewed by a user can have client executable code contained therein, wherein actions of the user with respect to the page can generate events that can be sent to a remote queue, service, server, etc. A local copy of the page can be created that can be viewed and/or operated by a person providing the service to the user. A listener component can be configured to retrieve events from the queue, etc., and send those events to the local device such that the local copy can be updated, causing the local copy to accurately reflect what the user is seeing and doing with respect to the page.