Interactive voice response with user designated delivery

Systems and methods for providing voice activated location information to a user are disclosed. In one embodiment, a user provides a voice-based request for directions to a desired destination through a communications device. The voice-based request includes a delivery method for the directions. The...

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Bibliographische Detailangaben
Hauptverfasser: RUCKART JOHN P, CAVANAUGH CRAIG M
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Systems and methods for providing voice activated location information to a user are disclosed. In one embodiment, a user provides a voice-based request for directions to a desired destination through a communications device. The voice-based request includes a delivery method for the directions. The location of the user is determined, and a database is queried to determine one or more entries that match the desired destination contained in the request. Directional instructions to the matching entries are determined and provided to the user by the delivery method.