Method and system for identifying and visualizing work transfers using financial data

Method and system for identifying and visualizing work transfers using financial data

Disclosed are methods and systems for identifying and visualizing the patterns of work transfers for service delivery using financial data. Within a service firm, work is often transferred from one delivery center to another, which results in additional costs and delays in service delivery. To contr...

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Bibliographische Detailangaben
Hauptverfasser: BOYETTE NEIL H. A, CHANDRA ANCA A, BLOMBERG JEANETTE L, OH SECHAN, STRONG, JR. H RAYMOND
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:Disclosed are methods and systems for identifying and visualizing the patterns of work transfers for service delivery using financial data. Within a service firm, work is often transferred from one delivery center to another, which results in additional costs and delays in service delivery. To control unnecessary work transfers, sustained patterns of work transfer are identified so that steps can be taken to limit their occurrence. The disclosed methods and systems analyze the relations among the costs transferred from one location to another.