System and method for in-service diagnostics based on health signatures

In accordance with the present disclosure, a system and method are herein disclosed for providing in-service diagnostics based on health signatures of an information handling system. In one embodiment, the health of an information handling system is periodically probed by a software agent running as...

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Bibliographische Detailangaben
Hauptverfasser: COX CLAUDE LANO, VICHARE NIKHIL MANOHAR, MAKHIJA VINOD, THORNLEY BRYAN JAMES
Format: Patent
Sprache:eng
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Zusammenfassung:In accordance with the present disclosure, a system and method are herein disclosed for providing in-service diagnostics based on health signatures of an information handling system. In one embodiment, the health of an information handling system is periodically probed by a software agent running as a service. The service polls a set of probes from interfaces on the host system and tracks parameters indicative of system and component health and performance. An analytics engine processes the data to identify anomalies and outliers, and to detect signatures that are precursors to potential service incidents. A rule set matches signatures to potential actions. Based on the detected signatures and rule sets, the service is operable to select, schedule, and execute one or more diagnostic tests. If an information handling system or component thereof fails a diagnostic test, the results are archived to persistent storage and communicated to an administrator.