Method and system for on-hold messaging for off network calls

An Off Net scenario may occur during primary communications between a first and second caller, in which the second caller is connected to a network over a data channel and receives a second call over a voice channel resulting in an interruption of the primary communications between the original call...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: MEGHANI JAYA, EFRATI TZAHI
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:An Off Net scenario may occur during primary communications between a first and second caller, in which the second caller is connected to a network over a data channel and receives a second call over a voice channel resulting in an interruption of the primary communications between the original callers. In the Off Net scenario, a message indicating the original communication has been interrupted is received by a carrier. The carrier substitutes another communication device in place of the second caller's communication device to establish a secondary communication between the first caller's communication device and the third communication device. The secondary communication may inform the first caller of the interruption of the primary communication and may provide options regarding the primary communication to the first caller.