Network gaming maintenance and repair history

Some embodiments include a computer-implemented method for tracking, over an electronic wagering game network, services performed on a wagering game machine. The method comprises: receiving, in the wagering game machine, a wagering game machine access identifier, wherein the wagering game machine ac...

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Bibliographische Detailangaben
Hauptverfasser:	SYLLA CRAIG J, BURKE MARY M
Format:	Patent
Sprache:	eng
Schlagworte:	AMUSEMENTS CALCULATING CARD, BOARD, OR ROULETTE GAMES CHECKING-DEVICES COIN-FREED OR LIKE APPARATUS COMPUTING COUNTING ELECTRIC DIGITAL DATA PROCESSING GAMES GAMES NOT OTHERWISE PROVIDED FOR HUMAN NECESSITIES INDOOR GAMES USING SMALL MOVING PLAYING BODIES PHYSICS SPORTS VIDEO GAMES
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Beschreibung
Zusammenfassung:	Some embodiments include a computer-implemented method for tracking, over an electronic wagering game network, services performed on a wagering game machine. The method comprises: receiving, in the wagering game machine, a wagering game machine access identifier, wherein the wagering game machine access identifier indicates identity of a technician accessing a wagering game machine; detecting a service event in the wagering game machine; and generating a report indicating a modification to the wagering game machine. The method can also comprise receiving a technician log describing the modification to the wagering game machine; transmitting, to a service controller, the report, the log, and the wagering game machine access identifier. The method can also comprise receiving, from the service controller, maintenance information associated with the wagering game machine; and presenting the maintenance information on a display associated with the wagering game machine.