Identifying an incident-addressing step

Relationships among incident-addressing steps, applications, and incidents are determined, based on information relating to the applications and the incidents. For addressing a given incident that occurred with respect to a particular application, at least one incident-addressing step is identified...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: GIBSON JONATHAN DAVID, STUEMPFLE MATTHEW A, ORTMAN JOHN L, MONSON RONALD
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:Relationships among incident-addressing steps, applications, and incidents are determined, based on information relating to the applications and the incidents. For addressing a given incident that occurred with respect to a particular application, at least one incident-addressing step is identified using the determined relationships.