System, method and computer software product for providing visual remote assistance through computing systems

A system a 3D scanning device located at a first location configured to capture information for a 3D model of an object, a first computing system located at a second location configured to provide for an annotation of an augmented reality image on the 3D model, a second computing system located at the first location configured create the 3D model and to illustrate the annotation of the augmented reality image or the annotation of the augmented reality image on the 3D model created at the second location, and a communication protocol configured to communicate the 3D model and the augmented reality image between the first computing system and the second computing system. A method is disclosed. A non-transitory processor readable storage medium, providing an executable computer program product, the executable computer program product comprising a computer software code when executed causes a processor to perform certain functions is also disclosed.