Processing quality of service data to provide a prediction of quality of experience

Processing quality of service data to provide a prediction of quality of experience is disclosed. States for a plurality of parameters affecting a level of service being provided to a set of subscribers are varied. While varying the states of the plurality of parameters, feedback from the set of sub...

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Bibliographische Detailangaben
Hauptverfasser:	MAXIMENKO ANDREI, BORDNER-BABAYIGIT ELISSA KAHALELAUNIU
Format:	Patent
Sprache:	eng
Schlagworte:	BROADCAST COMMUNICATION CALCULATING COMPUTING COUNTING ELECTRIC COMMUNICATION TECHNIQUE ELECTRIC DIGITAL DATA PROCESSING ELECTRICITY PHYSICS PICTORIAL COMMUNICATION, e.g. TELEVISION TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHICCOMMUNICATION
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Beschreibung
Zusammenfassung:	Processing quality of service data to provide a prediction of quality of experience is disclosed. States for a plurality of parameters affecting a level of service being provided to a set of subscribers are varied. While varying the states of the plurality of parameters, feedback from the set of subscribers is obtained indicating a level of satisfaction with the service being provided to the set of subscribers. The feedback is statistically analyzed to identifying a correlation between the states for the plurality of parameters and the level of satisfaction with the service being provided to the set of subscribers. Scores representing a predicted quality of experience for the subscribers based upon the statistically analyzed feedback are produced.