Method and apparatus for managing interruptions from different modes of communication

Methods and apparatus for managing interruptions in a multiple communication mode environment are provided herein. For example, a method may include receiving at least first and second instances of communication data associated with first and second communication modes; obtaining first and attribute...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: COTTRELL JOHN CHRISTOPHER, KUMARAN VIKRAM
Format: Patent
Sprache:eng
Schlagworte:
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:Methods and apparatus for managing interruptions in a multiple communication mode environment are provided herein. For example, a method may include receiving at least first and second instances of communication data associated with first and second communication modes; obtaining first and attribute data related to the first and second instances of communication data; classifying the first and second instances of communication data into first and second categories based on the first and second attribute data using the interruption management device; and determining whether to interrupt a user by delivering the first instance of communication data or the second instance of communication data based on the first and second categories, respectively. The first category and the second category may be selected from a plurality of predetermined categories using a classification algorithm. The first communication mode may be different than the second communication mode.