Remote storage gateway management using gateway-initiated connections

Methods, apparatus, and computer-accessible storage media for remotely managing a gateway that serves as an interface between processes on a customer network and a service provider, for example to store data to a remote data store. The gateway sends a connection request to a gateway control server. The server holds the connection until the server receives information (e.g., information from the customer sent via the service provider) for the gateway. The server sends the information as requests via the gateway-initiated connection, and continues to hold the connection. If a server receives information for a gateway to which it does not hold a connection, the server sends the information to the server that does hold the connection. The server may either discover the appropriate server via a registration service that registers connections to gateways or broadcast the information to peer servers identified through a registration service.