Decisioning framework

A system and method of determining a recommended location for performing a work function is provided. In some examples, the system and method may include receiving a plurality of process criteria, such as hours of operation associated with the work function, type of work performed, skill set desired...

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Bibliographische Detailangaben
Hauptverfasser:	CURL JOHN A, MATTINGLY RICHARD T, SMITH KENTON C, BERUMEN RUBEN C, AMATYA ANURAG, BARNETT CLIFFORD TODD, LATTA JASON DANIEL, RIETZ DAVID STUART
Format:	Patent
Sprache:	eng
Schlagworte:	CALCULATING COMPUTING COUNTING DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES PHYSICS SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:	A system and method of determining a recommended location for performing a work function is provided. In some examples, the system and method may include receiving a plurality of process criteria, such as hours of operation associated with the work function, type of work performed, skill set desired, language skills desired, and the like. The system and method may further include receiving a plurality of provider attributes, such as languages spoken, knowledge base/skill set, flexibility of staffing, and the like. One or more recommended locations for performing the work function may be determined based on the business and provider attributes.