System for resolving distressed shipments

A cooperative system and an associated method are provided for resolving a distressed shipment during transport by a carrier, where the distressed shipment includes one or more parcels rendered temporarily undeliverable by an exception event while in transit from a shipper to a consignee. The invent...

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Hauptverfasser: ANAGNOS CHRISTOS NICHOLAS, COUGHLAN JAMES FRANCIS, ZAVALA ROLAND RALPH, FIELDS LAURIELYN, REYNOLDS DAVID EUGENE, PAXTON AARON SCOTT
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A cooperative system and an associated method are provided for resolving a distressed shipment during transport by a carrier, where the distressed shipment includes one or more parcels rendered temporarily undeliverable by an exception event while in transit from a shipper to a consignee. The inventive method involves the shipper in the task of contacting the consignee for the additional information necessary to resolve the shipment. The system creates a cooperative of participating shippers and carriers, working together to complete a shipment and thereby avoid the delay and expense associated with a premature or unnecessary return.