User interface for integrating diverse methods of communication

An integrated communication interface is provided for composing and sending messages. The interface is multi-configurable to seamlessly switch between different communication methods, e.g., electronic mail, instant messaging, SMS, chat, voice, and the like, without loss of message content. The inter...

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Bibliographische Detailangaben
Hauptverfasser: ROSENBERG GREG, OLSHAVSKY RYAN MICHAEL, THOMPSON BROOKE, KOBASHIKAWA BRIAN
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:An integrated communication interface is provided for composing and sending messages. The interface is multi-configurable to seamlessly switch between different communication methods, e.g., electronic mail, instant messaging, SMS, chat, voice, and the like, without loss of message content. The interface allows a user to begin composing a message to be sent using one communication method, such as electronic mail, and subsequently change the communication method and send the message via a second communication method, such as instant messaging. When the communication method is changed, the user interface may also change to include elements specific to a particular communication method. The integrated communication interface may display information about participants in the communication, such as the participants' presence, i.e., whether they are online and available for communication, and may automatically choose the best method of communication based on the preferences and online presence of the participants.