Real-time collaborative selection of service providers

A method and system for customer service, comprising enabling a customer to provide a request for service, receiving the request for service from the customer and providing a website that enables a service provider to view the request for service, interactively chat about the request for service wit...

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Hauptverfasser: SUBRAMANIAM VIKRAM, HURLEY JAY, MCCULLOUGH GREG
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Sprache:eng
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creator SUBRAMANIAM VIKRAM
HURLEY JAY
MCCULLOUGH GREG
description A method and system for customer service, comprising enabling a customer to provide a request for service, receiving the request for service from the customer and providing a website that enables a service provider to view the request for service, interactively chat about the request for service with other service providers, and respond to the request for service by creating and sending an offer of service to the customer and enabling the customer to accept the offer of service.
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subjects CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
title Real-time collaborative selection of service providers
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