Real-time collaborative selection of service providers

Real-time collaborative selection of service providers

A method and system for customer service, comprising enabling a customer to provide a request for service, receiving the request for service from the customer and providing a website that enables a service provider to view the request for service, interactively chat about the request for service wit...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SUBRAMANIAM VIKRAM, HURLEY JAY, MCCULLOUGH GREG
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:A method and system for customer service, comprising enabling a customer to provide a request for service, receiving the request for service from the customer and providing a website that enables a service provider to view the request for service, interactively chat about the request for service with other service providers, and respond to the request for service by creating and sending an offer of service to the customer and enabling the customer to accept the offer of service.