Objective assessment of application crashes from a customer environment

A computerized method for collecting error data and providing error reports relating to occurrences of errors of software applications installed on one or more computing devices is disclosed. Data for describing software applications and identifying software application errors is collected from the...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: ELLIS JOHN LEO, PAPATLA RAM P, MAHAJAN DHANANJAY MADHUSUDAN
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:A computerized method for collecting error data and providing error reports relating to occurrences of errors of software applications installed on one or more computing devices is disclosed. Data for describing software applications and identifying software application errors is collected from the computing devices and stored in a catalog. Data associated with error occurrences is obtained and combined with related data being stored in the catalog. A report is generated based on the error occurrences and related catalog data.