Automatic dispute resolution

A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: APTEKAR DENISE, MCGRAW CHRIS, LIN HUEY, GONZALES JULIE, HAN GINA, LEVY DAN, WILSON KRISTEN, WO STEVEN, LEVCHIN MAX, LEVAN THEODORE DOUGLAS, FREELAND CARL, NIELSEN JASON, KLEIN ERIK, CERVELLI GREG, CHEN MAY, HAFFEY KYLE
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform or involving a network-based payment service, where a dispute has arisen with respect to the transaction.