Method and system for managing voice mail boxes

An improved arrangement for managing voice mail boxes. A group voice mail account will be defined to include a general mailbox and two or more sub-mailboxes. For each sub-mailbox, the voice mail account will define a respective pass code that can be used as a key for gaining management access to that sub-mailbox and to the general mailbox but not to any other one of the sub-mailboxes. When the voice mail system receives from a user the pass code associated with a given sub-mailbox, the voice mail system will thus allow the user to manage greetings and/or messages associated with the given sub-mailbox and greetings and/or messages associated with the general mailbox, but the voice mail server will not allow the user to manage greetings or messages associated with other mailboxes. Further, upon gaining access to manage the general mailbox, the user may create additional sub-mailboxes.