Menu-based, speech actuated system with speak-ahead capability

Menu-based, speech actuated system with speak-ahead capability

An interactive voice response system has speak-ahead capabilities similar to type-ahead IVR systems by determining multi-level grammars for responses. Preferably, an existing IVR application is processed automatically to generate a multi-level grammar database that can then be used in recognizing mu...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: PANTTAJA ERIN M, NEUBERGER MARC J
Format: Patent
Sprache:eng
Schlagworte:
ACOUSTICS
MUSICAL INSTRUMENTS
PHYSICS
SPEECH ANALYSIS OR SYNTHESIS
SPEECH OR AUDIO CODING OR DECODING
SPEECH OR VOICE PROCESSING
SPEECH RECOGNITION
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Beschreibung
Zusammenfassung:An interactive voice response system has speak-ahead capabilities similar to type-ahead IVR systems by determining multi-level grammars for responses. Preferably, an existing IVR application is processed automatically to generate a multi-level grammar database that can then be used in recognizing multi-level responses by a user.