System and method for mapping information collected in connection with creation of end-user orders for communications services to the corresponding inter-provider orders

System and method for mapping information collected in connection with creation of end-user orders for communications services to the corresponding inter-provider orders

An end-user requested service item may relate to a service item type having a developer defined label (DDL) that extends the attributes of the service item type by specifying an additional attribute for which a value may be collected from the end-user for creation of an end-user order for the servic...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: BENTON JANET L, DUNN BRENDA D, FITZGERALD DAVID L
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FORADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORYOR FORECASTING PURPOSES
PHYSICS
SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE,COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTINGPURPOSES, NOT OTHERWISE PROVIDED FOR
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Beschreibung
Zusammenfassung:An end-user requested service item may relate to a service item type having a developer defined label (DDL) that extends the attributes of the service item type by specifying an additional attribute for which a value may be collected from the end-user for creation of an end-user order for the service item. The value is not needed to complete the end-user order but is collected to avoid needing to collect the value from the end-user for subsequent creation of a corresponding inter-provider order. The value is automatically mapped from the end-user order to an appropriate field of the inter-provider order.