System and method for remote monitoring of print systems

System and method for remote monitoring of print systems

A system and method for remotely monitoring and servicing user's print system including the ability to diagnose a problem with a user's print system based on properties monitored from such system and creating a query that predicts the source of the problem based on past history for this pr...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: SCHROEDER DONALD, SYLVESTER PHILIP, JOHNSON NEIL, LAFLEUR JAMES M, DONIGAIN PATRICK, CONDON MATTHEW, DREYER JONATHAN
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
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Beschreibung
Zusammenfassung:A system and method for remotely monitoring and servicing user's print system including the ability to diagnose a problem with a user's print system based on properties monitored from such system and creating a query that predicts the source of the problem based on past history for this print system and other user's print systems.