Inquiry responding apparatus and method, and program used therewith

Inquiry responding apparatus and method, and program used therewith

An inquiry respondinq apparatus receives an inquiry and stores a response to the inquiry in a first database. The apparatus determines whether or not the first database can be searched for the response to the inquiry, and when it is determined that the first database can be searched for the response...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: YAMAMICHI MASAYOSHI, YOSHIE MAKOTO, KUROSHITA YUKIO, SEKINO MASAAKI, NISHIMURA KAZUTO, NOGUCHI HIROJI, ISOBE TAKAHIRO
Format: Patent
Sprache:eng
Schlagworte:
CALCULATING
COMPUTING
COUNTING
ELECTRIC DIGITAL DATA PROCESSING
PHYSICS
Online-Zugang:Volltext bestellen
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:An inquiry respondinq apparatus receives an inquiry and stores a response to the inquiry in a first database. The apparatus determines whether or not the first database can be searched for the response to the inquiry, and when it is determined that the first database can be searched for the response to the inquiry, and when it is determined that the first database can be searched, a search for the response is performed. However, when it is determined that the first database cannot be searched, the apparatus transmits the inquiry to an external information processing device, and the apparatus receives a response to the inquiry which is transmitted from the external information processing device. Then, one of the response obtained by searching the first database and the response received from the external device is displayed on a display.