Methods and systems for strategic priority order tracking

The present mechanism relates generally, to systems and methods for computerized order tracking and, more particularly, to systems and methods for computerized tracking of order information contained in Legacy databases. An interactive web-based application tracks orders through various Legacy datab...

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Bibliographische Detailangaben
Hauptverfasser: SCHELL HARRY MICHAEL, DORN, JR. WATSON LEE
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:The present mechanism relates generally, to systems and methods for computerized order tracking and, more particularly, to systems and methods for computerized tracking of order information contained in Legacy databases. An interactive web-based application tracks orders through various Legacy databases that are used in telecommunications order processing and monitoring. The summary and prioritization of identified service order status provides an important tool to track, escalate, and identify the need for management action to better ensure that service commitments are met. The present mechanism replaces the manual, paper-based order tracking system, thereby allowing more time to be spent on managing the process.