Automated creation of a diagnostic tool for the servicing of equipment from free form text dispatches

The present invention is directed to a method for processing records to extract relevant, reusable diagnostic information and make the information available in a form capable of being used by field engineers to speed the diagnosis and repair or adjustment of equipment.

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Bibliographische Detailangaben
Hauptverfasser: DUSING RANDAL V, VARMA ANIL, SHAH RASIKLAL PUNJALAL, RAMANI VIPIN KEWAL
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:The present invention is directed to a method for processing records to extract relevant, reusable diagnostic information and make the information available in a form capable of being used by field engineers to speed the diagnosis and repair or adjustment of equipment.