Method and apparatus to provide enhanced directory assistance information in a communication network

A method and apparatus that provide enhanced directory assistance information. An operator receives a request for directory information about a listed party over a telephone connection. It is then determined if enhanced directory information for the listed party is available in an enhanced informati...

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Bibliographische Detailangaben
Hauptverfasser: VARLEY MICHAEL CHRIS, UNGER DAVID G, DESMOND MARTHA, HANSON KARRIE JO, ROBINSON BETHANY SCOTT
Format: Patent
Sprache:eng
Schlagworte:
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Beschreibung
Zusammenfassung:A method and apparatus that provide enhanced directory assistance information. An operator receives a request for directory information about a listed party over a telephone connection. It is then determined if enhanced directory information for the listed party is available in an enhanced information database. The enhanced directory information associated with the listed party is retrieved, from the enhanced information database, as a script that incorporates the enhanced directory information. The enhanced directory information can then be provided using the script. The enhanced directory information can be stored, for example, on a Web server that is updated by the listed party and the information can be transferred using a Phone Markup Language script.