Method and system for allowing access to traditional voice mail and interactive voice response systems over internet-like networks

A method and system for accessing a remote system via a computer connected to a packet data network, comprises a Packet Data Network Gateway (PDNG) is connected to the packet data network. The PDNG receives a signal representing a DTMF tone transmitted from the computer, generates the DTMF tone at c...

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Bibliographische Detailangaben
Hauptverfasser: KATSEFF HOWARD PAUL, PURDY K HAL, ROBINSON BETHANY SCOTT
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A method and system for accessing a remote system via a computer connected to a packet data network, comprises a Packet Data Network Gateway (PDNG) is connected to the packet data network. The PDNG receives a signal representing a DTMF tone transmitted from the computer, generates the DTMF tone at corresponding to the received signal, and transmits the generated DTMF tone to the remote system. The PDNG receives a response from the remote system and creates at least one voice packet for transmission to the computer over the packet data network. The remote system may be a voice messaging system or an interactive voice response (IVR) system.