System and method for improved user interface in prompting systems

System and method for improved user interface in prompting systems

An improved prompting system for accessing specified functions. According to one embodiment, a particular user may identify himself to the system and thereafter preprogram one or more paths that lead directly to a desired function within the hierarchical menu prompting system. The next time the user...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: CARLETON RONALD ROBERT, DEL PRETE EDWARD ANTHONY, VALLEZ BERNIE, BEYDA WILLIAM J, WILSON STEVEN BRYAN, HOPLA STEVEN DUANE, REYES JOSE GARCIA, SANSONE ELAINE J, HOWELL DAVID HARMON
Format: Patent
Sprache:eng
Schlagworte:
ELECTRIC COMMUNICATION TECHNIQUE
ELECTRICITY
SELECTING
TELEPHONIC COMMUNICATION
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Beschreibung
Zusammenfassung:An improved prompting system for accessing specified functions. According to one embodiment, a particular user may identify himself to the system and thereafter preprogram one or more paths that lead directly to a desired function within the hierarchical menu prompting system. The next time the user needs to access the system the user can navigate directly to the desired function by pressing a predetermined key or sequence of keys on his or her Touch-Tone dial. Alternatively, the prompting system may present as an option a direct path to the desired function.